Delivery Policy

Thank you for purchasing our software. We strive to provide high-quality digital products, and this Delivery Policy outlines the process and expectations regarding the delivery of digital goods purchased from our store.

Digital Products
All products sold are digital goods, delivered electronically. Upon successful payment, the product will be available for download via a link provided on the checkout page or sent to the email address you provided during purchase.
Delivery Time
The delivery of digital products is usually instant after payment confirmation. In rare cases, there may be a delay of up to 24 hours due to technical or payment processing issues. If your product is not available within this time frame, please contact our support team.
Delivery Method
Digital products will be delivered via email or through a downloadable link accessible in your account dashboard. Please ensure you provide a valid email address during the purchase process to avoid delivery issues.
Non-Delivery Claims
If you do not receive the product after completing the purchase, please check your spam or junk folder. If the product is still not available, contact us at support@redothub.com within 7 days of purchase. We will investigate the issue and either provide the download link or issue a refund if necessary.
Access and Download Issues
If you experience any issues with accessing or downloading your purchased product, please reach out to our support team at support@redothub.com with your order details, and we will assist you in resolving the issue.
File Corruption
If the downloaded file is corrupted or unusable, please notify us within 7 days, and we will provide a working replacement file. If the issue cannot be resolved, you may be eligible for a refund under our refund policy.
Modifications
We reserve the right to modify this Delivery Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.

For further assistance, please contact us at support@redothub.com.